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| Kisah Nyata! Pria Ini Terima Keadaan Malah Bawa Hoki, Jadi Malah Begini Keadaannya… |
Apalah arti kita yang sering kali mungkin merasa semua harus berjalan dengan semestinya. Seringkali memang hal-hal yang tak berjalan pada tempatnya malah akan mempersulit kegiatan sehari-hari. Misalnya saja kita memesan ojek online tapi terlambat datang, atau barang yang hendak kita beli telah habis padahal sudah menunggu lama akan benda tersebut.
Sehingga apa yang akan kita lakukan pertama kali jika mengalami hal tersebut adalah komplain dan merasa mereka bersikap tak adil kepada kita. Parahnya banyak yang meminta ganti rugi akan hal tersebut bahkan sampai berkali lipat.
Sungguh tak terduga memang, namun tahukah bahwa sebelum kita berniat komplain atas kesalahan mereka, maukah kita menyisihkan sebanyak mungkin ego dan berniat untuk menerima keadaan tersebut? Pasti banyak yang mengatakan "kok enak, nanti malah mereka yang kurang ajar. Nggak disiplin dan nggak menghargai kustomer".
Mungkin benar, tapi tahukah bahwa ketika kita menerima keadaan tersebut, bisa jadi malah akan banyak muncul kebaikan lain yang datang kepada diri kita?
Seperti kisah dari seorang pria yang mengaku sebagai Zia Ulhaq dalam akun Facebook pribadinya. Ia bercerita tentang sebuah kekuatan untuk menahan diri dan memaafkan keadaan. Berawal ketika dia tak mendapatkan kursi penumpang karena over booked, padahal dia telah memesan jauh hari, dan pada saat akan berangkat malah ia kena geser ke penerbangan yang lain.
Sontak, bagi siapapun yang menerima kejadian seperti itu pasti tak akan terima. Namun berbeda halnya dengan Zia yang malah tenang dan bersedia di pindahkan jadwalnya. Beberapa saat kemudian, hal tak terduga inilah yang terjadi kepadanya.
Simak ulasan lengkapnya berikut ini.
The power of menahan diri dan memaafkan keadaan
"Mohon maaf seat pesawatnya penuh, Pak," kata petugas di counter check in Garuda sedikit gugup. "Saya antar ke kantor customer service ya, Pak, untuk bantu menjelaskan permasalahannya."
Saya melempar senyum, berjalan gegas namun tenang. Tak ingin menjadi bagian dari masalah, saya menunjukan sikap biasa yang tak sedikitpun menggambarkan kekesalan. "Tuhan tahu apa yang terbaik buat hambaNya," kata saya dalam hati.
Di kantor CS Garuda, petugas berambut ikal itu meminta maaf berulang kali dengan gerakan dan air muka yang begitu merendah. Saya katakan padanya, tidak apa-apa. Tak usah merasa bersalah. Tak perlu begitu merendah di depan manusia hanya karena sebuah ketakutan demikian. CS dan petugas counter bukan penjual tiket, tidak ada yang perlu dirasa salah.
"Iya, sekali lagi kami mohon maaf karena over booked sehingga terjadi kelebihan penumpang. Terimakasih banyak atas pengertian Bapak," katanya dengan senyuman. Dia begitu lega, begitu tenang mendapati saya yang tak melempar kata komplain sedikitpun. Bahkan saya tak menanyakan alasan over booked yang terjadi, karena semua sudah terjadi.
Kalau pun saya tahu alasannya, so what? Petugas itu hampir mengepalkan tangan kanan kirinya dan berkata "yes yes yes" seperti penggemar bola yang menyaksikan jagoannya membobol gawang lawan, saking ketakutannya terhadap customer ternyata tidak kejadian, dan tak perlu.
"Kami geser ke penerbangan berikutnya ya, Pak. Dari jam 6:40 ke Jam 8:55?"
Saya mengangguk dan tetap melemper senyum.
"Kami kasih cashback 600 ribu atas perubahan jadwal yang mendadak ini ya," lanjutnya. Saya menolak. Karena itu bukan hak saya. Tiket dibayar kantor, masa saya harus mengambil untung.
"Kami kasih seat di bussines class saja kalau begitu. Sebentar saya buatkan surat keterangan keterlambatan penerbangan, mungkin bisa bapak pakai untuk keperluan di kantor karena bapak mengalami keterlambatan."
Saya ditinggal sendirian di ruang tunggu kantor CS, saya menyibukkan diri dengan selfie kanan kiri atas bawah. Saya tetap chatting seperti biasa dengan Ifat -if tanpa berusaha membuatnya khawatir dengan adanya sedikit masalah. Saya tak mengkhabarkan perkara over booked.
Tak lama petugas datang dan memberi kejutan. "Bapak bisa ikut penerbangan sekarang, sesuai jadwal. Tetap mendapat Bussines Class karena barusan kami update, ada seat depan yang kosong." Saya menyalami petugas itu, saling memantulkan sorot mata yang memancarkan rasa saling senang dan saling tenang. YEAH!
Menikmati Bussines Class dengan bayaran Economy Class adalah gokil lalala yeyeye!
Saya menikmati fasilitas dan layanan yang diberikan tanpa rasa bersalah. Coba saya komplain, marah-marah, pas dikasih lebih pasti awkard lah. Malu kali, teriak maling tapi mengambil bagian dari hasil curian. Maaf kalau analoginya kurang pas, tapi hanya itu yang terlintas di kepala saat mengetik tulisan ini.
Kemarin malam juga ada kejadian mirip, loh!
10 Easy Steps to Succeed in Your Online Classes
Congratulations Youve made up our minds to pursue your upper schooling, and doing so online is how to pass if you have an interest in a versatile, studentcentered educating manner. Studying online permits you to pursue different pursuits and attend to different responsibilities whilst nonetheless operating your method towards some extent. However, it will now and again imply that its clean to get distracted. Here are 10 clean steps to verify luck on your online categories.
- Connect together with your instructors once conceivable. Even in case you are doing smartly within the category, its extraordinarily vital to increase a rapport together with your trainer. When you do that early on, you temporarily understand what the priorities are within the route, what expectancies the professor has of you and youre going to be motivated to prevail, surer of whats forward and higher ready to do smartly with the impending subject material.
Valuable questions to invite your trainer come with the next
How versatile are you with time limits How versatile are you with grownup freshmen What applied sciences do you employ within the route How to be had are you through e mail and different sorts of verbal exchange How do you put up an internet neighborhood and what are the expectancies for participation in it In addition, since instructors are to be had to lend a hand all over the classes, its all the time just right to have had private touch with the trainer early on. This method, when you wish to have lend a hand, its more straightforward to achieve out and get the help you wish to have.
- Confirm the technical necessities of the route. Online categories can also be very advisable for college kids with busy schedules, however provided that they are able to simply get right of entry to the fabrics. It is vital to obviously perceive what the technical necessities are. So, ahead of the route begins or as quickly thereafter as conceivable, youll want to test that your pc will paintings with the entire online equipment, and that you understand how to navigate them. This will be sure that you dont must spend time all the way through the route attempting to determine the generation.
three. Create a time table and stick with it. Quality online instructors create classes which might be clean to navigate and feature transparent expectancies. Having that roughly easytodealwith framework in position will make learning and succeeding that a lot more straightforward. However, although the framework and necessities of your category arent as transparent, youll create a time table and construction, which is able to very much fortify your probabilities of luck within the route. Using equipment equivalent to Google Calendar is a good way to start out. Knowing how your weeks and months glance and scheduling blocks of analysis time for each and every activity or module will will let you stick with a time table.
four. Ask questionsall the time. When you dont perceive, ask questions. When you do perceive, ask additional questions. Instructors recognize scholars who take part, and if theres a participation or dialogue part a part of the grade, then asking high quality questions is helping guarantee your grade on this space. Even if there isnt a participation part, its all the time helpful to invite inquiries to remember to perceive the fabric and are transparent on what is needed of you.
five. Be arrangedand keep arranged. Students whore taking conventional, campusbased classes most often have a constant time table to observe each and every week, through which study room instruction is adopted through assignments out of doors the category. However, for online classes, scholars will have to search out their very own techniques to stick on most sensible in their paintings. It is crucial that you just be arranged from the start of the semester with the intention to achieve success in an internet route. For instance mark task due dates on your calendar, discover a submitting machine for each online subject material and bodily subject material that is helping you stay monitor of the whole lot simply, and shed light on find out about schedules that duvet sections of the route one by one so youve got an arranged tactic to protecting the semesters subject material as you pass alongside.
- Have a blank, quiet, and constant workspace. One factor online and inclass classes have in not unusual is that scholars all the time want a spot to review or whole assignments this is blank, quiet, and constant. You can select the place that is for youwhether or not its at a espresso store, a college library, a devoted place of business, or at house. Wherever you select to review and whole assignments, you must make it a constant location that doesnt have out of doors distractions. It is basically key that where is quiet and lets you focal point in your paintings with out distractions.
- Do no longer procrastinate. Successful distance freshmen hardly procrastinate. They dont do away with assignments or wait till the final second to write down their papers. Successful online scholars experience freedoms that come with operating at their very own tempo and the facility to finish their paintings in as a lot time because it takes them. On the opposite hand, they know that finishing their assignments is best performed early and on time cramming merely doesnt paintings, and it doesnt will let you retain knowledge longterm. Get began early on getting a success.
eight. Work in your studying comprehension. Successful distance freshmen generally tend to have just right studying comprehension abilities. Most conventional, campusbased scholars concentrate to lectures and take notes, and a few online classes additionally require this. However, the vast majority of distance freshmen are anticipated to grasp subject material thru a large amount of studying. Although far finding out classes be offering video recordings and audio clips, maximum systems require scholars to hide and grasp a considerable amount of written knowledge. If it is a problem for you, it could be very useful to first sign up in a studying comprehension route there are lots of assets online that will help you do that. This ability by myself could make a huge distinction on your luck.
nine. Establish and admire routines that be just right for you. If, for instance, youre employed best within the morning or in brief bursts, then set find out about routines that can help you find out about within the prelunch hours when your mind is contemporary. If, then again, you do best through learning at evening or at the weekends when youll devote nightowl hours or longer blocks in your learning, then make it some degree to take action. Consider how and whilst you paintings best, and enforce a find out about plan that respects the routines that be just right for you.
- Connect together with your friends. Establishing sturdy connections with friends and professors is a very powerful facet of tutorial luck, in addition to skilled development. One of essentially the most rewarding reports in schooling is finding out thru collaboration. Forming significant relationships together with your friends and professors can can help you be told extra, keep motivated, and feature an outlet to specific your personal working out of subject material. So, keep attached thru message forums, chat rooms, e mail, and different digital assets. And take note lots of the other people you meet in faculty shall be conceivable process assets down the road so determine connections and keep in contact
Florida National University gives a wealth of tutorial and professional online classes. Check out the entire choicesyour long run is ready